Emergency Care
Dental Emergency? Call Us. We’ll Help.
When a tooth breaks, throbs, or gets knocked out, waiting makes it worse. Call Mapleton Family Dentistry and we’ll do everything we can to see you today.
From severe toothaches to knocked-out teeth, our team handles the most common dental emergencies here in the office. We reserve time in the schedule every day for urgent calls, so if a toothache is keeping you up at night or a tooth just broke, please call. We’ll triage on the phone and get you in as soon as we can.
Same-day appointments are available whenever the schedule allows. Two doctors on staff means better odds of a slot compared to a solo practice.
What Dental Emergency Care Actually Covers
Dental emergencies aren’t all the same. We handle knocked-out teeth, broken or cracked teeth, severe toothache with or without swelling, lost fillings or crowns, dental abscesses, and injuries to gums, lips, or tongue. Each has its own protocol, and the first step is nearly always the same: call us right away.
During your emergency visit, one of our doctors will examine the tooth, take a digital X-ray if needed, explain what happened and what your options are, and (in most cases) begin treatment the same day. If a bigger case needs to be phased, we’ll get you out of pain first and plan the rest.
Why We Handle Emergencies In-House at Mapleton Family Dentistry
Dental emergencies almost always feel bigger than they turn out to be. Someone in pain doesn’t want to hear “come back tomorrow” or “go see a specialist across town.” They want a real person to answer the phone, a doctor who knows their history, and treatment that starts today.
That’s why we reserve time every day for emergency calls. With Dr. Griffiths and Dr. Thueson both on staff, we can almost always fit true emergencies in the same day. Dr. Thueson’s advanced training in periodontics and TMJ helps when swelling or bite pain is part of the picture.
Our team explains what’s happening, what your options are, and what it will cost before we start. When you’re already stressed, the last thing you need is a surprise bill.
How We Handle Every Emergency Call
When you call about a dental emergency, we follow the same five-step approach every time. It’s designed to lower your stress, protect the tooth, and get you comfortable fast.
Call First
Even a 30-second call helps us prepare and gives you clarity on next steps.
Triage On the Phone
We tell you if it’s a same-day emergency, and what to do until you arrive.
Same-Day When Possible
True emergencies are seen the same day whenever the schedule allows.
Comfort First
Effective anesthesia, careful pacing, and honest explanations at every step.
Clear Cost Talk
We explain what’s needed and what it will cost before we start treatment.
Dental Emergency Frequently Asked Questions
Modern local anesthesia is very effective. We check with you before we start to make sure the area is fully numb, and if you feel anything sharp during treatment, we stop and add more anesthetic. The tooth pain that brought you in is usually gone within minutes.
Yes. We take new patients for emergencies whenever we have room in the schedule. We’ll get you comfortable first, then handle the paperwork.
Most true emergencies are seen the same day during office hours (Monday-Thursday 9:00 AM-5:00 PM, Friday 7:30 AM-3:30 PM). We reserve time every day for urgent calls. If you leave a voicemail after hours or on a weekend, we return the call first thing the next business morning.
Most PPO plans cover a portion of emergency dental care because it’s considered necessary treatment. We work with most PPO plans and will review your specific coverage with you before treatment starts so there are no surprises.
If you have uncontrolled bleeding, trouble breathing, or a serious facial injury, go to your nearest emergency room or call 911. For dental emergencies that can wait until morning, leave us a voicemail with your name, number, and what’s going on. We check messages first thing and will call back before the office opens.
If a tooth is hurting, don’t wait.
The sooner we hear from you, the more we can do. Call us and we’ll get you in.
Have a question first?
We’re here when you’re ready.